Help Center

How can we help you?

Find help with your Nexoverse account, communities, events, registrations, organizer access, and platform features.

Browse help topics

Choose a topic to find the relevant Nexoverse page or step-by-step organizer guidance.

Your account

Account and Profile

Update account details and profile preferences in Settings. Sign in first to access your account settings.

Open Settings
Communities

Communities and Community Management

Browse communities or start a community request. Creation requires sign-in and the appropriate organizer or administrator access; submissions are reviewed.

Events

Events and Registrations

Explore events, create an event if your account has access, or view your registrations after signing in.

Event details

Speakers, Sponsors, and Collaborations

These details are configured for an event in the Create Event form under Program & Team; they are not managed from a separate platform-wide directory.

Open Create Event
Troubleshooting

Technical Issues

Check your connection, reload the page, and confirm you are signed in. If a problem continues, send details through the contact form.

Open the Contact section

Contact Support

Use the published Nexoverse contact options below. No response-time promise is stated here.

Frequently Asked Questions

Answers based on the workflows currently available in Nexoverse.

How do I update my profile?

Sign in and open Settings to manage your account and profile preferences. Settings also shows the public profile URL when one is available.

How do I request organizer access?

Sign in, open Settings → Organizer Access, and submit a request. An administrator reviews it, and you can check its status in Settings. See the Organizer Guide for the full steps.

How do I create a community?

Community creation requires sign-in and organizer, admin, or super-admin access. Open Create Community, complete the form, and submit it for review. A submitted community remains pending until approved.

How do I create an event?

With organizer-level access, open Create Event or start from a community. Save a draft to keep it private, or submit it for admin review before it becomes public.

Where can I find my registrations?

Sign in and open My Registrations from the platform navigation.

Where can I add speakers or sponsors?

Add these details to an event in Create Event → Program & Team. Speaker, sponsor, and collaboration details are event-specific. The Organizer Guide explains the available fields.

What should I do if something is not working?

Check your internet connection, reload the page, and confirm you are signed in with an account that has access to the feature. For persistent issues, use the homepage Contact section or email hello@nexoverse.in.

Organising a community or event?

The Organizer Guide covers access requests, community and event creation, registrations, and supported event details.

Read the Organizer Guide